397 Midgeland Road Marton Moss Nr Lytham Lancashire FY4 5ED

ABOUT US

Set in its own grounds, on the rural outskirts of Marton Moss, the home has well maintained gardens, a large orchard area and a large secluded patio. Inside the home, there is a quiet, homely, happy and informal atmosphere in which each client chooses his or her own lifestyle. Within reason and dependent on the client's wishes, there are no set times for rising or going to bed. Visiting times are 11am - 7pm. Meal times are always protected.

We fully appreciate the anxiety experienced by clients when moving from their own home into a residential care setting and sense of failure, frustration and even guilt experienced by their families. Our role is to build confidence, bring peace of mind to clients and relatives, so that the dignity and privacy of life will be maintained throughout its natural course.

OUR STRENGTHS

To improve lives by learning from the experience of every Willows resident.

The Willows Care Home offers a unique style of boutique care to its residents. To our organisation, ‘quality care’ means customer satisfaction and therefore our care provision is person-centered, being constantly monitored and improved through regular reviews. Our residents are encouraged to maintain their preferred lifestyle in their new home environment. We wish to make you feel that you are amongst ‘friends and family’ We will assist you to live comfortably, with as much independence as possible, by employing staff who are motivated, trained and qualified in their roles as carers. We also ensure that our staff are empowered to achieve the required standards by our ongoing commitment to training, appraisal and development. We constantly strive to ensure that The Willows Care Home should always be a happy place in which everyone can enjoy their life, whether to live or work.

How we do things is important

  • • We give dignity, respect and privacy at all times
  • • We give personal care in a sensitive and private manner
  • • We encourage every resident to make his or her own lifestyle choices
  • • We accept responsibility for our actions
  • • We promote a non-bureaucratic approach to our business
  • • We help support the personal development of our staff

About Services
Care England

Working on behalf of small, medium and large providers, Care England speaks with a single unified voice for both members and the whole care sector

About Services
Recommended on Carehome.co.uk

Guide to over 18000 care homes, nursing homes and residential homes providing care in the UK, also the leading UK review site for care homes and nursing homes.

About Services
Care Quality Commission

The CQC provide information on what standards you should expect from care. Inspection Report