My mum was admitted for a 3 week respite period and this was the first time she had experienced a respite stay anywhere. The staff (in the majority) were very welcoming and caring and made Mum feel at ease. The food and room were very good and during the day, the activity coordinator provided stimulating
and fun activities which all residents were able to participate in. The standard of hygiene in the home was high and all visitors adhered to covid policies and procedures. All staff working there had been vaccinated, which was reassuring. The system for arranging baths/showers was not explained to Mum and consequently, she only had a shower once a week. Residents can use the mobile phone as required at no cost and families can ring in for updates on their family members, although my cousin rang 3 times during her stay and asked staff to tell her she had rung but the messages never got to her. At mealtimes, she would recommend the TV be turned off as people tend to like to chat.